Where do you ship?

I ship every available order with tracking. Free shipping from €75 to the EU, Iceland, Liechtenstein, the UK and Canada (US: $75). Australia and other available destinations have paid shipping.

I ship physical instruments to all EU countries.

Where I ship from

I ship US orders from inside the United States so they reach you fast and skip customs. All other available orders ship from my workshop in Tampere, Finland.

Where I ship to

I currently ship physical instruments to the destinations listed below:

  • Finland — €6.99 (free from €75)
  • European Union (outside Finland) — €6.99 (free on orders of €75 or more)
  • Iceland & Liechtenstein — €6.99 (free from €75)
  • United Kingdom & Canada — €9.99 (free from €75)
  • United States — $4.99 (free from $75 USD) — shipped domestically inside the US
  • Rest of world — €14.99
  • Australia / Oceania — €24.99

Processing time

I ship orders once per week, with a handling time of 1–7 business days. If something will take longer I email you so you always know where your flute is.

Delivery time

The estimates below include the 1–7 business day handling period.

  • Finland: delivery estimate shown at checkout
  • European Union (outside Finland): 3–15 business days
  • Iceland & Liechtenstein: 7–21 business days
  • United Kingdom & Canada: 7–21 business days
  • United States: 5–14 business days (shipped domestically from the US)
  • Rest of world / Oceania: 7–21 business days

These are typical times. Customs and local postal services occasionally cause delays I cannot control.

Tracking

Every order ships tracked. You receive the tracking link by email as soon as the parcel leaves the workshop.

Customs & duties

For orders shipped from Finland to destinations outside the EU, your country may charge import VAT or duties. These are not included in my shipping fee — the carrier collects them on delivery if your country charges them. US orders ship domestically inside the US, so no customs apply.

Lost or damaged parcels

If your tracked parcel has not arrived within the estimated delivery window, email me at contact@teletunes.shop. I will check the tracking and arrange a replacement or refund if needed.

If your order arrives damaged, contact me so I can arrange a replacement or refund.