Where do you ship?
I ship every order with tracking. Free shipping over €75 (US: $75).
Where I ship from
I ship US orders from inside the United States so they reach you fast and skip customs. All other orders ship from my workshop in Tampere, Finland.
Where I ship to
I ship worldwide. Common destinations:
- European Union / EEA — €6.99 (free over €75)
- United Kingdom & Canada — €9.99 (free over €75)
- United States — $4.99 (free over $75) — shipped domestically inside the US
- Rest of world — €14.99
- Australia / Oceania — €24.99
Processing time
Most orders ship within 3–5 business days. If something will take longer I email you so you always know where your flute is.
Delivery time
- Europe (EU/EEA): 3–7 business days
- United Kingdom & Canada: 5–14 business days
- United States: 3–7 business days (shipped domestically from the US)
- Rest of world / Oceania: 7–21 business days
These are typical times. Customs and local postal services occasionally cause delays I cannot control.
Tracking
Every order ships tracked. You receive the tracking link by email as soon as the parcel leaves the workshop.
Customs & duties
Outside the EU or USA, your country may charge import VAT or duties. These are not included in my shipping fee — the carrier collects them on delivery if your country charges them. US orders ship domestically inside the US, so no customs apply.
Lost or damaged parcels
If your flute is lost or damaged in transit, let me know and I'll send you a replacement.